SHIPPING POLICY

Effective Date: 10/Oct/2024

 

Thank you for visiting and shopping at BeyondBorders. The following are the terms and conditions that constitute our Shipping Policy.

 

1. Processing Your Order

All orders are processed within [1-3 business days]. Orders are not processed, shipped, or delivered on weekends or holidays. Please allow additional time for order processing during peak periods or in cases of high order volume.

 

• If we are experiencing delays in processing or shipping your order, we will notify you via email or phone.

 

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

• Standard Shipping: Estimated delivery time [10-15 business days]

• Expedited Shipping: Estimated delivery time [5-7 business days] (if available)

 

Please note that delivery times may vary depending on your location and the shipping method selected.

 

3. Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.

 

4. International Shipping

We currently ship to the following countries: [list the countries you ship to].

International shipping rates and delivery times will be displayed at checkout. Please note that customs, duties, or taxes may apply depending on the destination country. BeyondBorders is not responsible for any customs fees or delays due to customs procedures.

 

5. Delivery Delays

While we strive to meet all delivery estimates, we cannot guarantee precise delivery times due to potential delays caused by shipping carriers, customs, or other external factors. If your order is delayed beyond the estimated delivery time, please contact us, and we will assist you in tracking your order.

 

6. Lost or Stolen Packages

BeyondBorders is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered, but you have not received it, please contact the shipping carrier directly. If the issue persists, reach out to our customer support for assistance.

 

7. Damages

BeyondBorders is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.

 

8. Incorrect Shipping Addresses

Please ensure that the shipping address is accurate when placing your order. BeyondBorders is not responsible for orders shipped to incorrect or outdated addresses. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping charges.

 

9. Contact Us

If you have any questions regarding shipping or need further assistance, please contact us:

Email: support@beyondborders.shop

Phone: +1 213-731-1551